THERE’S NEVER BEEN A BETTER TIME TO BE A MEMBER!
Cruising with Royal Caribbean International® is truly a rewarding experience, especially when you’re a member of our CROWN & ANCHOR® Society. As of January 21, 2011, we have added more benefits, more experiences and more surprises. Our newly enhanced loyalty programme is designed to provide benefits that matter most to you.
Member Benefits
Exclusive Onboard Booking Bonus »Any guest can take advantage of the Onboard Booking Bonus offer by enrolling in Crown & Anchor® Society and/or presenting a valid Crown & Anchor Society number to our onboard Loyalty & Cruise Sales staff to place in your future cruise reservation. Enroll in the Crown & Anchor Society programme by filling out an electronic form by going to the onboard iCafe, calling your local Loyalty or International Representative, going to the Crown & Anchor section of RoyalCaribbean.com, or picking up a form and dropping it off at the Guest Relations desk or your Loyalty & Cruise Sales consultant onboard.
The Onboard Booking Bonus benefit is an onboard credit added to your new individual reservations made while sailing on a Royal Caribbean ship and is based on the length of cruise purchased. You can use in conjunction with the Crown & Anchor Society Savings Certificates for Gold members and with the Crown & Anchor Society Savings Certificates OR Special Balcony and Suite Stateroom discounts for Platinum, Emerald, Diamond, Diamond Plus and Pinnacle. This offer cannot be combined with another onboard credit on the same reservation. The Onboard Booking Bonus is in US dollars, with no cash value, not transferable and will expire if not used by 10:00 pm on the last evening of the cruise. Certain restrictions apply. Offer must be submitted with the applicable offer code in the reservation by the Loyalty & Cruise Sales Manager or Associate at time of booking to be valid. Offer is subject to availability, may be withdrawn without notice. |
 |
|
|
|
|
|
| Ultimate Value Booklet with great onboard offers |
|
|
|
|
|
|
| Exclusive invitation to Welcome Back Party »Member-Only Welcome Back Party and Dinner with an Officer available only on cruise vacations of 7 nights or longer. The Welcome Back Party excludes Oasis of the Seas® and Allure of the Seas® due to venue capacity. |
|
|
|
|
|
|
| SeaPass Card recognition |
|
|
|
|
|
|
| Priority check-In »Subject to availability. |
|
|
|
|
|
|
| Private departure lounge with continental breakfast |
|
|
|
|
|
|
| Exclusive Top Tier Event |
|
|
|
|
|
|
| Robes for use onboard »Subject to availability. |
|
|
|
|
|
|
| Signature lapel pin |
|
|
|
|
|
|
| Milestone recognition »A commemorative gift will be delivered to you during the sailing on which you attain your 140, 210, 280 and 350 cruise points and on every 70 cruise points thereafter. |
|
|
|
|
|
|
| Welcome Gift/Amenity including choice of beverage »Emerald, Diamond, Diamond Plus and Pinnacle Club members will receive a pre-selected welcome gift basket on day one of their sailing. The pre-selected gift basket will consist of one sweet, one salty and one fruit snack which will be placed in the guest’s stateroom. The guest will need to contact our Loyalty Representatives via email: Loyaltymembership@rcclapac.com to pre-select from a list of beverages to be included with their Welcome Basket. One beverage can be selected per guest 18 years of age or older. Preferences must be entered or updated for your upcoming cruise vacation up to 5 days before a US based sailing and 7 days for an internationally based sailing. The beverage selection list for Emerald and Diamond members will include bottled water, orange juice, pink grapefruit juice, apple juice, Sprite, Diet Sprite, Coke, and Diet Coke. In addition to the previous list Diamond Plus and Pinnacle Club members will be able to select certain beers, a house red wine, house white wine or house sparkling wine. If a guest has not selected an item then bottled water will be sent to the stateroom. |
|
|
|
|
|
|
| Chef’s Choice Gift/Amenity |
|
|
|
|
|
|
| Priority wait list for Shore Excursions/Vitaly(sm) Day Spa services |
|
|
|
|
|
|
| Diamond Lounge on Freedom and Oasis Class Ships |
|
|
|
|
|
|
| Priority departure |
|
|
|
|
|
|
| Exclusive Nightly Diamond Event »The Exclusive Nightly Diamond Event for Diamond, Diamond Plus and Pinnacle Club members will take place approximately 5:00 pm - 8:00 pm in a dedicated lounge and will feature complimentary wine, champagne (sparkling wine) and fountain drinks, and a 'happy hour' discount of 25% off beer and drinks with liquor. Drinks will need to be consumed within the venue during the hours of the event and cannot be removed from the venue. |
|
|
|
|
|
|
| Daily breakfast with specialty coffee »Available only when there is breakfast in the dining room. Complimentary specialty coffees are not available in the dining room when the ship has a Diamond Lounge. |
|
|
|
|
|
|
| Entertainment Tour »Diamond members are eligible for Entertainment tour only. Behind the Scenes Tours including the Galley, Bridge, and enhanced Entertainment Tour with VIP Theatre Experience available only on cruise vacations of 5 nights or longer to Diamond Plus and Pinnacle Club members. Behind- the-scenes entertainment tour does not include galley or bridge tours for Diamond members. Royal Caribbean International reserves the right to cancel these tours (ie. Due to security concerns). |
|
|
|
|
|
|
| Behind the Scenes Tours »Diamond members are eligible for Entertainment tour only. Behind the Scenes Tours including the Galley, Bridge, and enhanced Entertainment Tour with VIP Theatre Experience available only on cruise vacations of 5 nights or longer to Diamond Plus and Pinnacle Club members. Behind-the-scenes entertainment tour does not include galley or bridge tours for Diamond members. Royal Caribbean International reserves the right to cancel these tours (ie. Due to security concerns). |
|
|
|
|
|
|
Personalised Gift/Amenity »In order to take advantage of pre-cruise benefits such as special rates on balcony and suite staterooms, and priority wait list for dining room seating, you must call +65 6305 0033 7 days prior to your cruise.
Bonus gift of your choice will be chosen from a pre-selected list for each guest. All orders need to be placed up to 5 days before a US based sailing and 7 days for an internationally based sailing. Diamond Plus members and their travel agents can contact a Loyalty Specialist via email: Loyaltymembership@rcclapac.com within 14 days of their departure to select an amenity and arrange timing for delivery to either their stateroom or dining. |
|
|
|
|
|
|
| Concierge Lounge Access »After 5:00 PM, access to Concierge Lounge is limited to guests 18 years and older. During other times, guests under 18 must be accompanied by a parent or guardian. Guests and friends of Suite guests/Diamond Plus members are not allowed into the Concierge lounge due to limited space. |
|
|
|
|
|
|
| Priority seating at theatre, ice show and AquaTheatre events »Select ships only. Priority Seating at Theater, ice show & AquaTheatre events will be held up to ten minutes before show time. |
|
|
|
|
|
|
| Meal with an Officer for members with 340 or more cruise points »Member-Only Welcome Back Party and Dinner with an Officer available only on cruise vacations of 7 nights or longer. The Welcome Back Party excludes Oasis of the Seas® and Allure of the Seas® due to venue capacity. |
|
|
|
|
|
|
| Upgraded bathroom amenities for members with 340 or more cruise points |
|
|
|
|
|
|
Bonus Gift for members with 350 or more cruise points »In order to take advantage of pre-cruise benefits such as special rates on balcony and suite staterooms, and priority wait list for dining room seating, you must call +65 6305 0033 7 days prior to your cruise.
Bonus gift of your choice will be chosen from a pre-selected list for each guest. All orders need to be placed up to 5 days before a US based sailing and 7 days for an internationally based sailing. Diamond Plus members and their travel agents can contact a Loyalty Specialist via email: Loyaltymembership@rcclapac.com within 14 days of their departure to select an amenity and arrange timing for delivery to either their stateroom or dining. |
|
|
|
|
|
|
Bonus Gift for members with 525 or more cruise points »In order to take advantage of pre-cruise benefits such as special rates on balcony and suite staterooms, and priority wait list for dining room seating, you must call +65 6305 0033 7 days prior to your cruise.
Bonus gift of your choice will be chosen from a pre-selected list for each guest. All orders need to be placed up to 5 days before a US based sailing and 7 days for an internationally based sailing. Diamond Plus members and their travel agents can contact a Loyalty Specialist via email: Loyaltymembership@rcclapac.com within 14 days of their departure to select an amenity and arrange timing for delivery to either their stateroom or dining. |
|
|
|
|
|
|
| Personalised lapel pin for Pinnacle Club |
|
|
|
|
|
|
Back to the top
| Quarterly Saving Certificates online »Crown & Anchor Society Saving Certificate coupons is a dollar off discount applicable to specific ship and sail dates. Coupons are published quarterly and have to be used within the quarter to be applicable. Savings are in Singapore dollars, are not redeemable for cash and non transferable. When reserving, the applicable offer code and a valid Crown & Anchor Society membership number must be included in the reservation. Offer may be withdrawn at any time. Discount offer will not be replaced if certificate is lost, stolen or otherwise destroyed. The offer cannot be used with certain restricted fares. The certificate cannot be combined with another certificate on the same reservation. Applies to all categories, unless otherwise noted. Offer is not combinable with any other promotion or offer unless expressly stated therein. Royal Caribbean International will deduct the application be offer value from final payment upon review. Discount applies on a per stateroom basis; double occupancy. Singles paying 200% are entitled to full face value. Prices vary by ship and sail dates; space is subject to availability at the time of making your reservation. Certificate must be submitted to Royal Caribbean PRIOR TO FINAL PAYMENT or before coupon expires, whichever comes first. Please reference the coupon code when reserving your cruise vacation. |
|
|
|
|
|
|
| Priority notice on special offers, new ships and itineraries »To have access to Special Offers, you must have a valid opt-in email address on file with Crown & Anchor Society to receive promotions through email. |
|
|
|
|
|
|
Set your upgrade preferences»You may choose from the following upgrade preferences:
- I prefer an automatic upgrade.
- I would like an upgrade but have restrictions.
- Do not upgrade me if I have a reservation in an Inside Promenade stateroom category (Voyager, Freedom and Oasis Class of ships only).
- Do not upgrade me if friends and family I am traveling with cannot also be upgraded (please make sure your reservations are linked together).
- Do not upgrade me to a Boardwalk or Central Park view balcony if I have a reservation in an Oceanview stateroom (Oasis Class of ships only).
- Do not upgrade me unless the upgrade is also an Accessible stateroom.
- Do not upgrade me if the upgrade is not possible on both of my consecutive sailings.
- I only want an upgrade if the stateroom is on the same deck or above my current stateroom.
|
|
|
|
|
|
|
| Discounts on Balcony and Suite staterooms »Special Rates on Balcony and Suite Staterooms is a dollar off discount to applicable balcony and suite categories only available to Platinum, Emerald, Diamond and Diamond Plus Crown & Anchor Society members. Savings are not redeemable for cash and non transferable. When reserving the applicable offer code and a valid Crown & Anchor Society membership number must be included in the reservation. Platinum, Emerald, Diamond and Diamond Plus Crown & Anchor Society member will receive an increased discount for making a reservation for a sail date outside of 6 (six) months. This offer can only be combined with the Onboard Booking Bonus while making a reservation onboard a Royal Caribbean ship. This offer cannot be used with certain restricted fares and is not combinable with any other promotion or offer, including, but not limited to Shareholder Benefits, dollars off and onboard credit offers, promotions and benefits. Offer can be used in conjunction with crown & Anchor exclusive Onboard Booking Bonus. Royal Caribbean International will deduct the applicable offer value from final payment upon review. Discount applies on a per stateroom basis; double occupancy. Singles paying 200% are entitled to full face value. Prices vary by ship and sail dates; space is subject to availability at the time of making your reservation. Please call or have your travel agent call our exclusive pre-cruise number at +65 6305 0033 to answer additional questions or to make arrangements. |
|
|
|
|
|
|
| Matching Celebrity Cruises® Captain’s Club & Azamara Club Cruises® Le Club Voyage tier status »Royal Caribbean Platinum and Emerald levels will be equivalent to Select in Captain’s Club and Explorer in Le Club Voyage. Royal Caribbean Diamond, Diamond Plus and Pinnacle Club levels will be equivalent to Elite in Captain’s Club and Discoverer in Le Club Voyage. |
|
|
|
|
|
|
Priority waitlist seating request in the main dining room »In order to take advantage of pre-cruise benefits such as special rates on balcony and suite staterooms, and priority wait list for dining room seating, you must call +65 6305 0033 7 days prior to your cruise.
Bonus gift of your choice will be chosen from a pre-selected list for each guest. All orders need to be placed up to 5 days before a US based sailing and 7 days for an internationally based sailing. In certain countries Diamond Plus members and their travel agents can contact a Loyalty Specialist via email: Loyaltymembership@rcclapac.com 14 days of their departure to select an amenity and arrange timing for delivery to either their stateroom or dining room. |
|
|
|
|
|
|
| Choice of additional gifts ordered pre-cruise on RoyalCaribbean.com |
|
|
|
|
|
|
Preferred location and table size seating request in the main dining room »In order to take advantage of pre-cruise benefits such as special rates on balcony and suite staterooms, and priority wait list for dining room seating, you must call +65 6305 0033 7 days prior to your cruise.
Bonus gift of your choice will be chosen from a pre-selected list for each guest. All orders need to be placed up to 5 days before a US based sailing and 7 days for an internationally based sailing. In certain countries Diamond Plus members and their travel agents can contact a Loyalty Specialist via email: Loyaltymembership@rcclapac.com 14 days of their departure to select an amenity and arrange timing for delivery to either their stateroom or dining room. |
|
|
|
|
|
|
| Luggage tags |
|
|
|
|
|
|
| Single supplement cruise fare reduced to 150% from 200% for members that have 175 or more cruise points »Single members must have 340 cruise points earned in order to receive the single cruise fare at 150%. This offer is based on availability with certain restrictions. Holiday sailings (Christmas and New Year) and the months of July and August are not included in this offer. |
|
|
|
|
|
|
| Complimentary 7-night cruise in a Balcony stateroom for 700 and 1050 cruise points »The complimentary cruise is based on double occupancy and applicable to the cruise on which the 700, 1,050, 1,400, 1,750, 2,100 (extending every 350 Cruise Points) cruise points are earned. Cruise does not include air transportation and/or transfers to the port of embarkation or disembarkation; or items of a personal nature (including, but not limited to, shore excursions, gratuities, some meals and beverages, photographs, service fees, and medical service). Complimentary cruise includes cruise ship accommodations, ocean transportation, most meals, some beverages, and most entertainment aboard the vessel. Offer is valid for up to 7-night sailings and up to balcony staterooms for cruise vacations taken at 700 and 1050 Cruise Points and junior suites at 1,400 Cruise Points and above. Offer is subject to availability. It can be withdrawn at any time and cannot be combined with any other offer. Travel agent commission will not apply. Gratuities will be charged at the time of reservations. Offer does not apply to Oasis of the Seas℠ or Allure of the Seas℠. |
|
|
|
|
|
|
| Complimentary 7-night cruise in a Junior Suite stateroom for 1400 cruise points and 350 cruise points thereafter »The complimentary cruise is based on double occupancy and applicable to the cruise on which the 700, 1,050, 1,400, 1,750, 2,100 (extending every 350 Cruise Points) cruise points are earned. Cruise does not include air transportation and/or transfers to the port of embarkation or disembarkation; or items of a personal nature (including, but not limited to, shore excursions, gratuities, some meals and beverages, photographs, service fees, and medical service). Complimentary cruise includes cruise ship accommodations, ocean transportation, most meals, some beverages, and most entertainment aboard the vessel. Offer is valid for up to 7-night sailings and up to balcony staterooms for cruise vacations taken at 700 and 1050 Cruise Points and junior suites at 1,400 Cruise Points and above. Offer is subject to availability. It can be withdrawn at any time and cannot be combined with any other offer. Travel agent commission will not apply. Gratuities will be charged at the time of reservations. Offer does not apply to Oasis of the Seas℠ or Allure of the Seas℠. |
|
|
|
|
|
|
Back to the top
Priority Access on stateroom upgrades (if available) »Upon the special occasion a stateroom is available, it’s important to have the following information filled out properly to be considered:
1. Your Crown & Anchor Society loyalty number in your reservation along with the proper spelling or your name and an email address or telephone number.
2. Contact a Loyalty Representative via email: Loyaltymembership@rcclapac.com to indicate your upgrade preferences and have it on file. This will help us to quickly process what type of upgrade for you if one becomes available.
If the information is not available above, a Royal Caribbean associate will need to contact you upon availability. Stateroom upgrades are based on availability on cruise vacations and at the discretion of Royal Caribbean International. Requests for upgrades will not be honoured outside of the following Terms & Conditions. Offer and timing varies by ship and sail dates with restrictions. Offer is not valid during Christmas and New Years sailings. To be available for this benefit, we must have your loyalty membership number in your reservation and your valid email address and/or valid phone number. A response is needed within 24 hours or the upgrade or will be given to the next guest on the priority list. Upgrades are final up to 4 days before your sail date, and cannot be done by a pier agent or onboard a ship.
Guests who reserve and pay under our Guarantee stateroom policy are also assigned staterooms around the timing of upgrades and are not part of this upgrade policy. Guarantees will receive the category paid or higher based on availability. Other extenuating circumstances may arise outside of these rules in which Royal Caribbean will give precedent to other guests to accommodate their cruise vacations.
Upgrades will be given in priority to Crown & Anchor members based on availability of staterooms for upgrade then member cruise points, rate category paid, time of booking and the original fare paid by the guest. Upgrades will only be made for one category (for example: inside to outside, outside to balcony, balcony to Suite upon availability). Loyalty guests are only eligible for 1 category upgrade on the sailing (ex: guests cannot go from an inside to an outside, then later be upgraded again from an outside to a balcony). Guests who purchased the following price programmes and other restricted price programmes are not eligible for an upgrade: employee rates, complimentary cruises, military (MILA), police and fire (PFDA), and interline (ITE or ITD). Any guests who receive an upgrade will be expected to pay additional gratuities and any fees associated with the stateroom berthed. Offer may be withdrawn at any time and cannot be combined with any other upgrade offers or certain restricted fares. |
|
|
|
|
|
|
| DOUBLE Cruise Points for purchasing suite accommodations »One cruise point for each completed night of sailing and an extra cruise point per night when you purchase and sail in suite accommodations (categories RL, RS, PS, SL, TS, A1, A2, A3, CL, OS, FS, GS, JS). Cruise tours are included as an additional night per each day on the cruise tour. Points will be awarded by rate paid not rate berthed, for example, in the instance of an upgrade from an outside to a suite category. |
|
|
|
|
|
|
| Exclusive Email Offers |
|
|
|
|
|
|
| Member Cruises |
|
|
|
|
|
|
| Member Newsletter: Crown & Anchor Society Exclusive |
|
|
|
|
|
|
| Member Benefits Youth Programme |
|
|
|
|
|
|
| Activity and Ultimate Value Booklet with special onboard savings |
|
|
|
|
|
|
| Commemorative gift |
|
|
|
|
|
|
| Same member status as the parent after your child's first completed cruise |
|
|
|
|
|
|
Back to the top
General Terms & Conditions
Royal Caribbean Cruises Ltd. has the right to terminate the Crown & Anchor Society Programme (“the Programme”) or to change the Terms and Conditions of participation and benefits, in whole or in part; at any time without notice. Membership may be terminated at our sole discretion for anyone appearing to be utiliszing the Programme in a manner inconsistent with its terms, conditions, or intent. To qualify as a Crown & Anchor Society member, you must have taken at least one eligible Royal Caribbean cruise. Programme level accrual is based on the number of eligible cruise points earned per individual. Cruise Points will be accrued at the end of each completed sailing. Guests are eligible for Gold membership in the Crown & Anchor Society after one completed cruise. After 30 completed cruise points, they are eligible to become Platinum members. After 55 completed cruise points they are eligible to become Emerald members. After 80 completed cruise points they are eligible to become Diamond Members. After 175 completed cruise points they are eligible to become Diamond Plus members. And those who have 700 or more completed cruise points are eligible to become Pinnacle Club members.
Cruise points are given for eligible cruises per stateroom category paid. Eligible cruises exclude all reduced cruise fares (e.g., employee/employee family rates, vendor rates, etc.), affinity groups and other cruises as designated by Royal Caribbean at its sole discretion. All questions or disputes regarding the eligibility for the Programme or provision of benefits will be resolved by Royal Caribbean at its sole discretion. Not all services can be provided on all Royal Caribbean ships. We shall not be liable for refunds or for damages resulting from failure to deliver such services. All Programme discount coupons are subject to the Terms and Conditions stated herein and on the discount or promotional coupons. Each Programme member shall be responsible for advising the Crown & Anchor Society of address changes, and we shall have no liability for misdirected mail, or any consequences thereof. Other terms and conditions apply. Program void where prohibited by law.
Conditions of Conversion from Cruise Credits to Cruise Points, January 10 through January 21, 2010. All active Crown & Anchor Society members on January 21, 2010 will be converted from cruise credits based on the number of cruises taken to cruise points. This one time conversion will take into account your level and your standing in relation to the next tier within the Crown & Anchor Society programme before January 10, 2010. A multiplier of 3 by the number of credits to your next tier level (or milestone for Pinnacle Club members) is used to determine your new placement. This one time conversion will ‘grandfather’ all current and active members based on your cruise credit count in our database on midnight at January 10, 2010. Go to How to Calculate your Cruise Credits to Cruise Points for specific examples.
All sailings completed on or before January 11, 2010 will be calculated using the Cruise Credit calculation to “grandfather” the guest into the new Cruise Points calculation. For sailings ending on or after January 21, 2010, all active members will begin accumulating cruise points per new Programme Rules for Cruise Points accumulation.
Back to the top